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Client/Server Software F.A.Q.
Q. What does Client/Server mean?
A. Client/server applications have a client and a server component. The client only talks to the server and only the server has direct access to the data. File server applications have no server component and they can directly access the data.
Q. What is the advantage of Client/Server over File/Server?
A. Client/server applications will be faster on slow networks like wireless networks because only the data packets required are sent down the network. With File/Server every table in a query will be sent down the network. Client/Server application will be less susceptible to database corruption because there is no direct access to the data. Only the server machine directly writes to the data files.
Q. We are using the Client/Server edition of program X. Why will the clients not connect to the server?
A. There are three likely possibilities for this problem. Either the server is not running, the IP address is entered incorrectly or something like a firewall is blocking access to the server. Sometimes the server software will not be listening to the correct IP address. Click the following link to watch a video demo of how to change the server IP. Change server IP.
Q. We are using the Client/Server option of program X. Why are we getting this error: ElevatedDB Error ##1101 The connection to the server at 192.161.176.178 has been lost (timed out while receiving stream)?
A. Possibly your network is slow or the software is attempting a large data transfer that results in a network timeout. You can try increasing the Session Timeout value in Sessions tab of the server option screen. Try 900 (15 min) instead of 180. If you're running it as a service you have to stop it, start manually, make the change and the restart the service.
Q. We are using the Client/Server edition of program X. Why are we getting a windows socket error (10065) on API connect on one of the client stations?
A. This is probably a firewall issue. You need to open a port. All our newer server software runs by default on port 12010. All our older server software runs by default on port 9000.
Q. We are very interested in the Client/Server edition of your software. However, we want the server application to run as a service. Is this possible?
A. Yes it is possible to run the database server as a Windows service. There are several advantages of running the server as a service: you can ensure it restarts if the machine reboots unexpectedly for any reason; you can take actions if the service crashes; and you can run the service as a specified user fairly easily. To install the edbsrvr.exe database server as a service enter the following command at a command line prompt or from the Run Menu:
edbsrvr.exe /install To install the database server so that it does not interact with the desktop at all, which is required in instances where the current user will be logged out of the system, then you should use the /nointeract flag along with the /install command-line switch:
edbsrvr.exe /install /nointeract This will install the service as a non-interactive service and the database server will not display a user interface when it is started. To start the edbsrvr.exe database server as a service enter the following command at a command line prompt or from the Run Menu: net start edbsrvr.exe
edbsrvr.exe /install To install the database server so that it does not interact with the desktop at all, which is required in instances where the current user will be logged out of the system, then you should use the /nointeract flag along with the /install command-line switch:
edbsrvr.exe /install /nointeract This will install the service as a non-interactive service and the database server will not display a user interface when it is started. To start the edbsrvr.exe database server as a service enter the following command at a command line prompt or from the Run Menu: net start edbsrvr.exe
Q. I installed the server as a service and the service is running. When I try to run the server as a regular Windows application why do I see the error: "Only one usage of each socket address (protocol/network address/port) is normally permitted"?
A. Only one application can listen exclusively on a port at one time. You can't therefore run two instances of the server application at one time.
Q. We use the Client/Server edition of your software. We want to install the latest version on a new server. What is the best way to upgrade and still use our old data?
A. You can either copy over your entire old server folder over to the new server machine and then install the new server software into this folder or install the new server software on the new machine and then copy over the database files. The database files are those with the *.EDB* extensions for newer software and .Blb, .Dat and .Idx extensions for older software.
Q. We are using version 1 of your software. Is it possible to install the V2 trial of the software on the same machine so that both versions can be run side by side?
A. Yes. For the Client/Server edition the V2 server would have to run on a different server machine but V1 and V2 of the client can be installed into different folders. However you would have to log in as another user for V2. For the Web edition you would just install V2 in another folder. For the Standard edition (or Project Clock Pro) you would have to do a Data Only and Client only install of V2. The data would have to be installed in a folder called Data just off the program folder i.e.: C:\Program\Data. The software would have to be installed in the C:\Program\ folder. Then you should run V1 and make sure it is still using the old data folder. Alternatively you could just run V2 under a different user account i.e. log in as another user for V2.