CyberMatrix Corp. - appointment scheduling, meeting scheduling, time tracking, time recording, timesheet entry, resource scheduling, class scheduling, attendance management and time management software

  

 

Main

  » Home

  » Sitemap

 
 

Products

  » Meeting Manager

  » Pro Schedule

  » Project Clock

  » Employee Project Clock

  » Timesheets

  » Class Scheduler

  » In Out Scheduler

  » Point of Sale

  » Employee Scheduler
  » CyberMatrix Office

  » More...

 
 

Information

  » About us

  » Downloads

  » Purchase Products

  » News

  » Press Release

  » Testimonials

  » Jobs

  » Subscribe to News

 
 

Support

  » Common Questions

  » Contact

 
 

Frequently Asked Questions (F.A.Q.)

Enterprise Software F.A.Q.

 

Q. We're using your Enterrpise software with Microsoft SQL Server. On some of the client machines when we try to connect why do we get a Ntwdblib.dll not found error?

A. Each client needs special connectivity libraries installed. If these libraries are not installed the clients will not be able to connect to the database server. These libraries are available from the vendor of the database server you are planning to use. An easy way to get these libraries is to install the database client software. This client software should be available on their install CDs or can be downloded from the vendor's web site. For Microsoft SQL Server you can just copy the Ntwdblib.dll file to the Windows System folder (\winnt\system32 on XP).  Note that MS SQL Server 2005 does not have this dll. You must have available the DB-Library DLL from SQL Server version 6.5, SQL Server 7.0, or SQL Server 2000.

Q. I'm trying to use your Enterprise edition with MySQL version 5. When trying to connect I get the error: "SQL Error: Client does not accept authentication protocol requested by server. Consider upgrading MySQL client". Does your software not work with MySQL v5?

A. This software will run on MySQL v5. However, it connects as a v4 client. This means you will have to convert the connection password to the older style. You can do this with a query like the following:

SET PASSWORD FOR 'root'@'localhost' = OLD_PASSWORD('magic');

See also: http://dev.mysql.com/doc/refman/5.0/en/old-client.html

Q.  what permissions should be given to the Database Server Account for the clients?

A. The user needs SELECT, INSERT, UPDATE and possibly CREATE_TMP_TABLE privileges.

Back | Top

Home | Products | News | Download | Order | Help | Pricing | Privacy | Contact Us

TPA Member

Copyright © 1998-2008 CyberMatrix Corporation, Inc.