Contents


CyberMatrix In Out Scheduler is a multi-user application that visually indicates which employees are out of the office and at what time and date they will return. It is an ideal solution for those companies wishing to replace the old-fashioned In/Out scheduling board.

Installing In Out Scheduler
Getting Started
Using In Out Scheduler
Preventing Data Corruption
Frequently Asked Questions

Purchase Information

License
Feedback
Other CyberMatrix Software



Find up to date information on all CyberMatrix software at:

http://www.cybermatrix.com



CyberMatrix In Out Scheduler Installation Notes



Database Updates for Existing In Out Scheduler Users

The easiest way to upgrade In Out Scheduler and continue using your old data is to simply install over the old version. Be sure to backup your data first as a precaution. If you want to use your old data in a new folder, you have two options. You will either have to copy over your entire old data folder to the new folder and then point the software to use this new folder, or install data in a new folder and then copy over the database files. The database files are those with the .Dat and .Idx extensions.

Installing In Out Scheduler

There are three ways In Out Scheduler can be installed:
  • On a single user's machine.
  • On a shared network location where the program and data is accessed by all users.
  • On every user's machine with only the data stored on the network.

    Note: if installing this software for use by multiple people, all people must have read/write access to the Data folder on the shared drive.

    Installing In Out Scheduler on a single machine

    Use the setup program to make the initial install on a local drive for a single-user. When prompted for an installation type choose the first option, Standard. The data will be stored in the shared documents\CyberMatrix\InOut folder. E.g. C:\Users\Public\Documents\CyberMatrix\ InOut on Windows Vista/7/8 or C:\Documents and Settings\AllUsers\Application Data\CyberMatrix\InOut on Xp. If you want to use a data folder in another location you should choose the Client Only option when at the installation type selection screen. Otherwise you will have to change the Data Path setting in the configuration screen. The DataPath setting is stored in a text file called InOut.ini. This file can be found in the shared documents\CyberMatrix folder. E.g. C:\ Users\Public\Documents \Application Data\CyberMatrix\InOut.Ini.

    Installing In Out Scheduler on one or more machines with network-shared data

    There are two ways CyberMatrix In Out Scheduler can be installed in order to share data with multiple people: fully-shared and shared-data-only. In a fully-shared setup the program and all data are installed on a shared network location. Users will use icons to access the software. To tell the program where the shared data is located you will need to either:

    1) Enter the data path when you see the file missing message after trying to run the software on each client or
    2) Copy over the InOut.ini file containing the DataPath setting to each client's C:\ Users\Public\Documents \CyberMatrix\ folder.
    3) Install the shared data folder in a folder called "Data" off the shared program folder. That is, if you installed In Out Scheduler into a folder called I:\Shared\CMIO, just install the data to I:\Shared\CMIO\Data.

    In a shared-data-only setup just the data resides on a shared network location. The software and other support files reside on the user's own computer. Installing CyberMatrix In Out Scheduler in this way will generally be faster since the program executable will not always be pulled down through the network.  However, installation and applying updates will involve significantly more work.

    To install only the data on the network and install In Out Scheduler on one or more machines do the following:
  • Run the setup program on a single machine.  
  • Choose the Data Only option when at the installation type selection screen.
  • Install In Out Scheduler on all the machines that need to use the software. If you are sharing the entire application on the network just install to this machine.
  • Choose the Client Only option when at the installation type selection screen.
  • At the Enter Network Data Location prompt screen enter the network data folder where you installed the data previously.
     
    Installing In Out Scheduler in this way will generally be faster since the program executable will not always be pulled down through the network. However, installation and applying updates will involve significantly more work.

    Setting up the User's Workstations

    In a fully shared multi-user setup, the In Out Scheduler program files and data will reside in a common directory on the network. You will need to manually setup icons for your users.
      


    Getting Started


    When you run In Out Scheduler a screen like the following will appear.



    Initial Administrator notes

    The first step in using In Out Scheduler is to enter your employee names into the program. To do this, select View | Data Manager from the main menu. The Data Manager screen should pop up. In the radio group to the left, select Employees. This will cause the Employees table data to be displayed in the grid to the right. Enter your employee information in this grid. See the Data Manager link for more information. The In Out Scheduler database contains sample data, so you'll probably want to delete it first. See the section on deleting records to learn how to do this.

    Initial User Notes

    Changing Your In/Out Status

    The operation of the In Out scheduler is very simple. When you come in just click on the cell under the In column and on the row in which your name is displayed. Before you leave click on the cell under the Out column and on the row in which your name is displayed. Then click on the cell under the hour column when you will return. The Return Date will default to today but you can change this if you will not be returning today. To change the date just click on the cell under the Return Date column and on the row in which your name is displayed. A pull-down list will appear in the cell. You can manually enter a different date now or click the arrow button on the right. Clicking on the arrow button causes a pop-up calendar to display. Click on the desired date to select it. Click on the Comments cell to save the new date. If you would like to enter a comment you can type it in now.


    Using In Out Scheduler


    Getting to Know the In Out Schedule Screen
    Configuring In Out Scheduler
    Managing In Out Data with the Data Manager
    Using the Security Features


    Getting to Know the In Out Schedule Screen


    When you run In Out Scheduler a screen like the following will appear.



    The In Out Schedule screen is for employees to update their attendance status, whether they are in or out of the building. The In Out Schedule screen consists of two parts: a menu and a set of visual controls.

    Menu

    Below you will find an explanation of all the menu items.

    File

    Login
    Allows you to log in. This menu item will be grayed out if security has not been enabled.

    Print
    Prints out the current schedule to the default printer.

    Print Preview
    Prints out the current schedule to the screen allowing you to see what the print out will look like before printing.

    Exit
    Closes the program.

    View

    Refresh
    Updates the schedule to reflect the latest changes in a multi-user environment.

    Hours worked report
    Brings up an HTML report showing the hours worked for the day, week and month of all employees.

    Messages
    Brings up a screen that lists all personal messages for the currently logged in employee. This menu item will be grayed out if security has not been enabled. See also: Messaging

    Tools

    Data Manager
    Brings up the Data Manager screen. The Data Manager is used to administer the data used in In Out Scheduler. See also: Working with In Out Scheduler Data

    Options
    Brings up the Options screen where the different configuration options may be set. See also: Program Options

    Send Message
    Brings up the Message screen that allows you to send a personal message to another employee. This menu item will be grayed out if security has not been enabled. See also: Messaging


    Visual Controls

    Below you will find an explanation of all the visual controls on the main screen.

    Employee Search
    This is the pull-down list to the left of the Preview button. When a person is chosen from the list the schedule grid will move to show that person's schedule. You can also type in this box and the first person matching the entered text will appear.

    Preview
    Prints out the current schedule to the screen allowing you to see what the print out will look like before printing.

    Print
    Prints out the current schedule to the default printer.

    Refresh
    Updates the schedule to the latest changes in a multi-user environment.

    In Out Schedule Grid
    Reflects the attendance status of all listed employees. If a person is in, there will be a pin in the cell corresponding to their row in the In column. If a person is out, there will be a pin in the cell corresponding to their row in the Out column, a pin in the cell under the hour when they expect to return, the time they left, the date they expect to return and any comments they might have left. Comments can only be entered when a person has been set as being out.


    Configuration


    On choosing View | Options from the main menu you will see the configuration screen. The options are split up into two different sections: the Schedule Tab and the General Tab. Choose a section by clicking on the labeled tab corresponding to that section.

    To close this screen saving any changes made press the OK button. To close this screen without saving any changes made press the Cancel button.





    Schedule Tab



    The Schedule Options section is for setting schedule options.

    This is what the Schedule Options section looks like.



    Scheduler Options

    Minimum row height
    This specifies the height of the grid line rows in the scheduler grid. Use a higher number to get larger rows.

    Font size
    The size of font used in the scheduler grid.

    Auto refresh
    If the Auto refresh box is checked the schedule window will automatically refresh in the time interval specified to the right. For example, to refresh the schedule every minute enter 60 in the edit box.

    Auto export
    If the Auto export box is checked the schedule window will be automatically exported in the time interval specified to the right. For example, to export the schedule every minute enter 60 in the edit box.

    HTML schedule export path

    This is the path where the schedule will be exported to. The file will be called InOutSchedule.html and will automatically refresh in the time interval specified in the Auto refresh setting. The file InOutScheduleTemplate.html can be found in the data folder. This file is a template for the HTML schedule and can be modified to your liking. Do not touch the variables enclosed n percent (%) characters as these are important macro variables.


    Appointment Time Period

    Setting Start and End Times
    The Start time specifies the earliest time a person can set their attendance status.

    The End time specifies the latest time a person can set their attendance status.  

    Appointment Interval
    This number indicates the number of intervals in an hour. For example:

    30 - split the hour into two intervals i.e. 8:00 - 8:30
    15 - split the hour into four intervals i.e. 8:00 - 8:15
    10 - split the hour into six intervals i.e. 8:00 - 8:10


    General Tab


    The General options tab is used to change where the data files for the program reside and to enable the security features.

    To change the data path click on the button to the right of the Data Location edit box. Use the path explorer to choose a new path. Make sure the newly chosen path has data files in it.

    This is what the General screen looks like.



    Data options

    Data location

    This is the path where the In Out Scheduler data files reside. 


    Security options

    This section is used to enable/disable security.

    By default security is turned off.  This means that in a multi-user environment, any user will be able to view and edit the configuration settings and data.  Check the Enable Security box to enable security.  When security is enabled an administrator must enter a password in order to enter the administrative sections of the program.

    Note that before security is enabled an Administrator must be first setup. A user is made an administrator by setting their Level to A.

    The administrator can login as well as any users who have been setup in the Employees table. To setup the users in the Employees table and to change the current passwords use the Detail tab of the Data Manager.

    Important:  remember to store your changed password in a safe location such as the company safe.


    Program Options

    Show Tips on Start Up
    If this option is checked helpful tips will be seen when the software first runs.

    Font
    The font used throughout the program. Here you can change the font style color and size.



    Data Features


    In Out Scheduler uses a database to store its data. The database consists of two tables. These tables can be edited and administered by using the Data Manager. See the links below for further information.

    Getting to Know the Data Manager
    Viewing and Editing Table Data
    In Out Scheduler Table Details
    Viewing SQL Queries
    Executing SQL Queries
    Deleting records
    Inserting Records
    Loading In Out Scheduler Data in CSV Format
    Re-indexing Tables
    Backing Up Data
    Restoring Data







    Getting to Know the Data Manager



    The Data Manager screen allows viewing and editing of all In Out Scheduler data. To bring up this screen select View | Data Manager from the main menu. The following screen should pop up:



    The Data Manager consists of three parts. The menu, the data navigation toolbar and the data view. The menu contains several data related functions. The data navigation toolbar is used to navigate through the different tables. The data view shows the data of a single table.

    Menu

    The menu consists of four sections File, Search, Records and Help. See below for descriptions of the different functions found within these sections.

    File

    Export to CSV - Exports the current table to text (CSV) format. See also: Importing and Exporting Data in CSV Format

    Import CSV File - Imports a text file in comma separated variable (CSV) format into the current table. See also: Importing and Exporting Data in CSV Format

    New SQL File - Opens the Notepad text editor to allow you to create a new SQL file. See also: Viewing SQL Queries

    Edit SQL File - Opens the Notepad text editor to allow you to edit an existing SQL file.

    Open SQL File - Allows you to choose an existing SQL file and shows the results of that query in the detail tab data grid.

    Execute SQL File - Allows you to choose an existing SQL file and execute that query. 

    Re-index Table - Re-index the currently selected table. See also: Re-indexing Tables

    Close - Closes the Data Manager screen.

    Search Section

    The Search section allows you to find records when in the detail tab view. To search for a record you must first click in or tab over to the field you want to search in. Then choose Find from the Search menu. In the dialog that pops up enter the text you want to search for then press the Find Next button. To find the next occurrence of that text press the Find Next button again. 

    Records Section
    The Records section contains the following functions:

    Copy - Copies the selected record into the Windows clipboard for pasting later.

    Paste - Pastes the record contained in the Windows clipboard into a new record.

    Cut - Copies the selected record into the Windows clipboard for pasting later and then deletes the record.

    Delete Selected Records - Delete all the selected records. See also: Deleting records

    Delete All Records - Deletes all the records in the current table.

    Backup Data - Makes a time-stamped backup file of all tables. See also: Backing up Data

    Restore Data - Replaces your existing data with the tables from a previous data backup. See also: Restoring data

    The Data navigator Bar

    The bar at the top is the data navigator. The data navigator is for navigating the records of the current table. The first button |< will move to the first record of the current table. The second button < will move to the previous record. The third button > will move to the next record. The fourth button >| will move to the last record. The + button will add a new record. The - button will delete the current record. The button with the check mark will save changes made to the current record. The x button will cancel any changes made to an unsaved record. The last button refreshes the current table to show the latest changes made to it.

    The Data Tabs

    The data tabs show all the tables used in In Out Scheduler and allow you to view and edit the data in them. See the Viewing and Editing Table Data section for more details.






    Viewing and Editing Table Data


    There are two ways to enter table data: form view and detail view.

    Entering data in form view

    To enter data by form view choose the tab corresponding to the table you wish to enter data for. A form will appear showing all the fields in that table. The screen should look like this:



    To add a new record press the + button on the data navigator bar. A blank record field will appear. Enter data in the fields and press the check mark on the data navigator bar. This saves the record changes.

    Entering data in detail view

    To view a table's data in detail view first choose the Detail tab. The screen should look like this:



    To view the data for a table choose the table's radio button in the left box. The table's data should then appear in the grid to the right. The data may now be edited directly in the grid. After editing a record the changes will be saved after you move off the edited record.

    Currently, data from SQL queries may not be edited in this way.

    You can cancel any changes you made to a record by either clicking the Cancel button (the big X) on the Database Navigator at the top of the screen or by simply hitting the ESC key.


    In Out Scheduler Table Details


    In Out Scheduler has three tables: Employees, Employee Time Audit and Users.

    Employees

    This table lists all employees, their passwords and security level, the shift they work on and the rate they are billed out at. Here are the field sizes and descriptions:

    Name - Text - 25 - unique
    In - Boolean
    TimeBack - Time
    DateBack - Date
    Comment - Text - 250
    Picture - JPeg Image
    Rank - Unsigned Integer
    Division - Text - 15
    Password - Text - 15
    Level - Text - 1
    HoursPerDay - Float

    The Level field indicates the security level of the employee. This field can be A for Administrator, U or blank for an ordinary employee. 

    Employee Time Audit

    This table lists a record of all employee times in and out. Here are the field sizes and descriptions:

    ID - AutoInc - unique
    Employee - Text - 25 - unique
    LoginID - Text - 30
    TimeIn - TimeStamp
    TimeOut - TimeStamp

    The Employee field links to the Name field of the Employees table. The LoginID field links to the LoginID field of the Users table.

    Users

    This table lists all the users of the software. Here are the field sizes and descriptions:

    LoginID - String - 30 - unique
    LastIn - TimeStamp
    LastOut - TimeStamp


    Viewing SQL Queries


    It is possible to view the results of simple SQL statements stored in external text files. SQL stands for Structured Query Language; it is a way to extract information from databases using English-like commands.

    To create a new SQL file either create one using any text editor or choose File | New SQL File from the menu. Save the SQL file to a folder, usually the In Out Scheduler Data folder. Remember to save with the .SQL extension.

    To open a previously saved SQL file choose File | Open SQL File from the menu. A file select dialog will pop up allowing you to choose a SQL file. After selecting a file you should see the results of the query in the data grid.

    Here is an example of a simple SQL Select query:

    Select Name, TimeBack, DateBack 
    From Employees
    Where DateBack Between "2004-03-09" And "2004-04-03" And In = FALSE
    Order By Name

    This query shows all Employee attendance records, sorted by Name where the employee is out and will return between March 09 and April 03.

    Note that when using dates in SQL, you must use the ISO format (i.e. yyyy-mm-dd).

    For more information on SQL, consult a good introductory database textbook. There is also some documentation on the supported SQL calls in the database engine manual. To read this manual choose Help | DB Engine Manual from the Data Manager menu.


    Executing SQL Queries


    It is possible to execute simple SQL statements stored in external text files. SQL stands for Structured Query Language; it is a way to manipulate information from databases using English-like commands.

    To create a new SQL file, either create one using any text editor or choose File | New SQL File from the menu. Save the SQL file to a folder, usually the Project Clock Data folder. Remember to save with the .SQL extension.

    To open a previously saved SQL, file choose File | Open SQL File from the menu. A file select dialog will pop up allowing you to choose a SQL file. After selecting a file, you should see the results of the query in the data grid.

    Here is an example of a simple SQL Update query:

    UPDATE Employees SET In=False WHERE DateBack BETWEEN "2005-01-01" AND "2005-05-01" 

    This query will update all employee records where the DateBack field is between Jan 1 and May 1. For these records, the In field will be set to False.

    For more information on SQL, consult a good introductory database textbook. There is also some documentation on the supported SQL calls in the database engine manual. To read this manual, choose Help | DB Engine Manual from the Data Manager menu.






    Deleting records


    To delete a record when in form view, navigate to the record and press the - button on the navigator bar.

    To delete one or more records in the detail view, select the records to delete. To select multiple records, click on the first record then hold down the [Ctrl] Key and click to select individual records or hold down the [Shift] key to select a range of records. To delete the selected records either press the [Ctrl]+[D] key combination or choose File | Delete Selected Records from the menu. To delete all the records in the current table choose File | Delete All Records from the menu.







    Inserting Records


    To insert a record when in form view, press the + button on the navigator bar.

    To insert a record in the detail view, click on the record above which you wish to insert a record. Then either press the [Ctrl]+[I] key combination or choose File | Insert Record from the menu.







    Importing and Exporting Data in CSV Format


    Importing Data

    In Out Scheduler can import data in the form of comma-separated CSV files. If you have existing data from another application, this data can be imported into In Out Scheduler provided it is saved in the right format. CSV files used for importing must follow the exact same format as the table they will be imported into. That is, if you look at a table in the detail view of the Data Manager you will notice the order of the fields in the table. This is the same order that your CSV file must be in. Most spreadsheet programs like Microsoft Excel allow you to easily load in CSV file and move columns around.

    See the section Table Details for more details on field types and sizes.

    To import a CSV file first select the table you want to import into from the Data Manager. Then choose File | Import From CSV from the Data Manager menu.  A wizard will guide you through importing the CSV file.

    Note that when running the wizard, your import time format string must be exactly the same as what is in the CSV file. Most people leave in the .zzz in the import format string when their CSV data does not have microseconds. The import is not smart enough to determine what date/time formats you are using. You have to tell it. If the first row of your CSV file contains the field names, the field names in the header must exactly match the field names in the table you are importing into.


    Exporting Data

    Data can also be exported in CSV file format from In Out Scheduler. This data can be imported into other applications that can handle CSV imports.

    To export a CSV file first select the table to export from the Data Manager. Then choose File | Export To CSV from the menu. A file select dialog will allow you to select the CSV file to export.



    Loading In Out Scheduler Data into Excel


    To load a In Out Scheduler data file into Excel 97 perform the following steps:
  • 1.  From the In Out Scheduler main menu, choose View | Data Manager.
  • 2.  When the Data Manager form pops up, select the Detail tab and then select the desired radio button from the radio group that corresponds to the table you wish to export.
  • 3.  Select File | Export to CSV from the menu. You will be asked for a filename to export to.
  • 4.  Start Excel and choose File Open from the menu.
  • 5.  In the Files of Type pull down list choose All Files (*.*).
  • 6.  In the Look In pull-down list find the In Out Scheduler program data directory (usually in C:\Program Files\In Out Scheduler\Data).
  • 7.  Select the CSV file you just exported to and then click the Open button.
  • 8.  The Text Import Wizard should pop up. Make sure the Delimited button is darkened. Click the Next button.
  • 9.  In the next screen check the comma check box in the Delimiters section. Click the Finish button.
     
    The In Out Scheduler data should now show up in an excel sheet.



    Re-indexing Tables


    Over time one of your tables may require re-indexing. When a table requires re-indexing it is said to be corrupt. See the section Avoiding Corruption to learn more about table corruption. Usually when a table is corrupted you will see an error message such as:

    DBISAM Engine Error #9217 Error reading From Data File C:\Program Files\InOut\data\Employees.dat

    Re-indexing the table is simple. Just select the corrupted table in the Detail view and then choose File | Re-index Table from the Data Manager menu. It does no harm to re-index a non-corrupt table.

    DBSys

    If you are unable to open the application to do a re-indexing you can get the DBSys utility. DBSys is a utility from Elevate Software, the makers of the database engine used in In Out Scheduler. Use this program to repair the affected table.

    Last Resort

    If after trying all these solutions you still have problems, you can zip up the problem data files and e-mail them to CyberMatrix support.








    Backing Up Data


    In Out Scheduler can backup your data. To create a backup of your data choose Records | Backup Data from the menu in the Data Manager screen. Running this function will create a zip file in the Data\Backup folder. The zip file will have a name consisting of the current date and time the archive was completed.





    Restoring Data


    To restore previously archived data choose Records | Restore Data from the Data Manager menu. A file select dialog will pop up allowing you to choose the archive you would like to restore.




    Avoiding Table Re-indexing



    In Out Scheduler uses a local database to store its data. Unfortunately, local databases are susceptible to corruption if the computer is shut down abnormally. Corruption basically means the table required re-indexing before it can be used again. Corruption occurs while the program is in the middle of writing to the database and the program is prevented from completing the write. For this reason you should always perform proper shutdowns. You should never shut off the computer or reset it while Windows is still running. Perform a proper shutdown by choosing Shut Down and either Restart or Shutdown from the start menu. If your system starts to act abnormally try exit In Out Scheduler first and then perform a proper shutdown.

    If your system appears frozen first try hitting the Ctrl + Alt + Delete key combination. This should bring up a task list. You may be able to end the task that is no longer responding. Sometimes the system will crash so hard that you cannot even bring up the task list. If this happens reset the machine and re-index any corrupted In Out Scheduler tables if necessary.


    See Also: Re-indexing Tables



    Using the Security Features


    By default security is turned off.  This means that in a multi-user environment, any user will be able to view and edit the configuration settings and data.  To prevent this you can check the Enable Security box in the General tab of the Options screen to enable security.  When security is enabled an administrator must enter a password in order to enter the administrative sections of the program.

    Note that before security is enabled an Administrator must be first setup. A user is made an administrator by setting their Level field to A.

    The administrator can login as well as any users who have been setup in the Employees table. To setup the users in the Employees table and to change the current passwords use the Detail tab of the Data Manager.

    Important:  remember to store your changed password in a safe location such as the company safe.



    Messaging



    In Out Scheduler has a messaging feature that allows employees to send messages to other employees. This feature is only available when security has been enabled.

    After logging in, if an employee has any unread messages the following screen will appear:



    This screen can also be seen by choosing View | Messages from the main menu.

    To view a message just double click on it to open the Message screen:



    To send a message to another employee choose Tools | Send Message from the main menu. The Message screen will appear with an extra button Send that sends the message. 



    To cancel the message without sending it just press the OK button instead of the Send button.


    Frequently Asked Questions



    Questions for users new to computers and the Internet
    Questions about CyberMatrix Software
    Questions about CyberMatrix Software Licensing
    Database/Multi-user questions
    Questions about In Out Scheduler 


    Questions about In Out Scheduler

    Q. When I Start In Out Scheduler the following error message comes up: 

    DBISAM Engine Error #9217 Error reading From Data File C:\Program Files\In Out Scheduler\data\Employees.dat

    A. This is a corruption error. In Out Scheduler uses a local database to store its data. Corruption can happen in any local database when a system is shut down abnormally. You should never shut down or restart a Windows machine without doing a proper Windows shutdown first (i.e., choosing Shut Down from the Start menu.) To repair the table, select the corrupted table, in this case the Time History table, in the Data Manager screen and then choose File | Repair table.

    DBSys

    If you are unable to open the application to do a repair you can get the DBSys utility. DBSys is a utility from Elevate Software, the makers of the database engine used in In Out Scheduler. Use this program to repair the affected table.

    Last Resort

    If after trying all these solutions you still have problems, you can zip up the files and e-mail them to CyberMatrix support at support@cybermatrix.com.


    Q. I have setup In Out Scheduler on an NT 4.0 station. When only one person access the program everything is fine. When other machines use In Out Scheduler everything slows to a crawl. What's going on?

    A. This is an NT4 issue, and most likely related to opportunistic locking settings and the SP level. Due to bugs in early versions of NT4 a lot of servers had opportunistic locks turned off, but since this has been fixed they haven't turned them back on. The other thing that can cause slowdown problems is using NetBeui in conjunction with TCP/IP. It is recommended that you get an NT server administrator to look at the server and make sure that it's configured properly.




    Purchase Information



    You may freely evaluate the trial version In Out Scheduler without any cost for a period of 30 days. If you wish to continue using the program after 30 days, you must purchase it from CyberMatrix. If you do not wish to purchase the program after 30 days you must uninstall it from your computer.  

    After 30 non-consecutive days from the time of installation the software will cease functioning.


    Non-profit Discount

    Not for profit agencies are entitled to a 10% discount when software is purchased directly from CyberMatrix. 


    There are several ways to purchase In Out Scheduler:

    All CyberMatrix software can be purchased directly from CyberMatrix by secure web form, fax, phone, funds transfer, purchase order or by regular postal (snail) mail. Note that all prices are in U.S. dollars


    Fax

    For fax orders click here to fill out the order form and fax toll free to 1-866-425-2670


    Internet Secure Server

    The full commercial version of this program can be purchased immediately on the Internet by credit card via an Internet secure link. Please go to:

    http://www.cyber-matrix.com/


    Phone

    For phone orders using a Visa or American Express credit card you may call CyberMatrix directly at (250)503-1009.


    Toll Free

    For phone orders by Visa, MasterCard, Discover or American Express credit cards, call toll free in Canada and the U.S.: 1-888-664-0383.  


    Funds Transfer

    Funds may be transferred directly from your bank account to ours. Contact us for account information. There is an additional $10 charge for orders under $300 when using this option.


    Snail Mail

    You can also purchase In Out Scheduler by printing and filling out the order form and sending it by regular postal mail.  


    Purchase Order

    Companies and government agencies may purchase this software by way of purchase orders. Standard credit references are required before PO's may be processed. This information may be faxed toll free to 1-866-425-2670.  


    After Purchasing

    After you have purchased In Out Scheduler, you will receive from CyberMatrix the full commercial version of In Out Scheduler and instructions on registering the software. The commercial version can be sent out on disk for an extra fee or downloaded from the Internet for free.

    If you have chosen not to receive the software on disk, when your order and payment has been received you will promptly be e-mailed a registration key. It is therefore important to include a valid e-mail address when you place your order. Instructions will be provided on how to use the registration key with the program.


    Upgrade Information

    All registered users of In Out Scheduler are guaranteed all future product revisions, both major and minor will be provided free of charge for a minimum of three months after the date of purchase.

    Any major revisions after three months may accompany an upgrade fee that will be not more than 50% of the suggested retail price for said revision.

    All upgrades will be made available for electronic download.



    See also: Order Form, Multi-User Licenses


    Multi-user Licenses



    The following rates apply to multiple purchases of In Out Scheduler:

    [All prices in US dollars.]

    In Out Scheduler

    Single license $35.
    10  users $300 or $30 / user.
    25  users $500 or $20 / user.
    50  users $750 or $15 / user.
    100 users $1000 or $10 / user.
    Site License $1500 (up to ten different sites).

    Examples:
    3 seat license: 3 X $35= $105.
    37 seat license: $500 + $300 + (2 X $35) = $870.

    See also: Order Form, Purchasing In Out Scheduler




    Order Form

    Remit To:
    3104-30th Ave
    Suite #224
    Vernon, B.C.   V1T 9M9
    Fax: 1-866-425-2670

    Name:       _________________________________________

    Company: _________________________________________

    Address: _________________________________________

                    _________________________________________

                    _________________________________________

    Ship To:   _________________________________________

                    _________________________________________

                    _________________________________________

    (For credit card orders the name and address must be exactly the same as they appear on your credit card and statement.)

    Phone:     _________________________________________

    E-mail:       _________________________________________


    [All prices in U.S. Dollars.]

    In Out Scheduler

    ___________  Single license $35.
    ___________  10  seats $300 or $30 / seat.
    ___________  25  seats $500 or $20 / seat.
    ___________  50  seats $750 or $15 / seat.
    ___________  100 seats $1000 or $10 / seat.
    ___________  Site License $1500.

    ___________  SubTotal

    ___________  Internet registration - FREE (make sure to include e-mail address).
    ___________  Send program on disk by postal mail - $5.
    ___________  Send program on disk by registered mail - $15.
    ___________  Send program by courier - $45 ($65 outside North America).


    ___________  Total

    Payment method

      [  ]  Check
      [  ]  Money Order
      [  ]  Visa - Credit Card Number: ________________________________ Expire Date: ___________
      [  ]  MC - Credit Card Number: ________________________________ Expire Date: ___________
      [  ]  Discover - Credit Card Number: ________________________________ Expire Date: ___________
      [  ]  Amex - Card #: ________________________________ CID #:___________  Expire Date:___________
      [  ]  Purchase Order: ______________________  
    (For P.O.'s please fax your standard credit references form to 1-866-425-2670.)

    Where did you hear about In Out Scheduler:

    ________________________________________________________________


    Contact information



    Please feel free to contact CyberMatrix at any time regarding what you did or did not like about the product.* Is anything missing, broken or can something be improved? The greatest effort possible will be made to timely incorporate customer suggestions into future versions of this product.

    Customizations unique to your company's requirements can be performed for a negotiated fee. If you require certain features to be added to our software and cannot wait for a future version, you can pay to have the new features added immediately. Contact us for details. 

    Please email any comments or suggested improvements to CyberMatrix at support@cybermatrix.com


    Technical Support

    Technical support by e-mail is free of charge for all existing and potential CyberMatrix customers* for the most recent version of this software. Technical support by telephone during business hours is free of charge** for all existing and potential CyberMatrix customers for the most recent version of this software. 24-hour emergency phone support is available for a $25 (US) per incident fee. Visit this web page for details:
    http://www.cybermatrix.com/contacts.html

    Please be sure you have searched the help and the CyberMatrix web site first before requesting support.

    Customers with outdated versions of this software must purchase a yearly support contract for $100 or upgrade their software to the current version to continue with free email and non-emergency phone support.

    Please send any support requests to CyberMatrix support@cybermatrix.com



    * Please assign a single representative of your company to contact CyberMatrix regarding support issues. Feedback is welcomed from anyone but only the designated support representative will be guaranteed a response. No e-mail support is available for CyberMatrix freeware although bug reports are welcomed and may be responded to.

    ** May be subject to change in the future. No free phone support is available for CyberMatrix freeware.
     


    Product license



    BY RUNNING THIS SOFTWARE, YOU ARE CONSENTING TO BE BOUND BY AND ARE BECOMING A PARTY TO THIS AGREEMENT. IF YOU DO NOT AGREE TO ALL OF THE TERMS OF THIS AGREEMENT, DO NOT EXECUTE IT.

    LICENSE GRANT.
    CyberMatrix Corporation grants you a non-exclusive license to use the Software free of charge for evaluation and trial purposes only for a limited time. THE TRIAL EDITION OF THIS SOFTWARE CONTAINS CODE THAT DISABLES MOST OF ITS FEATURES AFTER IT HAS BEEN EXECUTED A PREDETERMINED NUMBER OF DAYS. This License does not entitle you to hard-copy documentation, support or telephone assistance.

    DISCLAIMER OF WARRANTY. 
    The Software is provided on an AS IS basis, without warranty of any kind, including without limitation the warranties that the Software is merchantable, fit for a particular purpose or non-infringing. The entire risk as to the quality and performance of the Software is borne by you. Should the Software prove defective in any respect, you and not CyberMatrix Corporation or its suppliers assume the entire cost of any service and repair. In addition, the security mechanisms implemented by the Software have inherent limitations, and you must determine that the Software sufficiently meets your requirements. This disclaimer of warranty constitutes an essential part of the agreement. No use of the Software is authorized hereunder except under this Disclaimer.

    TERMINATION.
    The license granted will terminate after you have executed the program not more than thirty times unless you register the software. The license will terminate automatically if you fail to comply with the limitations described herein. You must destroy all copies of the Software upon termination.

    TERMS APPLICABLE WHEN LICENSE FEES PAID:

    LICENSE GRANT. 
    Subject to payment of applicable license fees, Licensor grants to you a non-exclusive license to use the Software and accompanying documentation ("Documentation") in the manner described below under "SCOPE OF LICENSE GRANT".

    LIMITED WARRANTY.
    Licensor warrants that for a period of ninety (90) days from the date of acquisition, the Software, if operated as directed, will substantially achieve the functionality described in the Documentation. Licensor does not warrant, however, that your use of the Software will be uninterrupted or that the operation of the Software will be error-free or secure. In addition, the security mechanisms implemented by the Software have inherent limitations, and you must determine that the Software sufficiently meets your requirements. Licensor also warrants that the media containing the Software, if provided by Licensor, is free from defects in material and workmanship and will so remain for ninety (90) days from the date you acquired the Software. Licensor's sole liability for any breach of this warranty shall be, in Licensor's sole discretion: (i) to replace your defective media or Software; or (ii) to advise you how to achieve substantially the same functionality with the Software as described in the Documentation through a procedure different from that set forth in the Documentation; or (iii) if the above remedies are impracticable, to refund the license fee you paid for the Software. Repaired, corrected, or replaced Software and Documentation shall be covered by this limited warranty for the period remaining under the warranty that covered the original Software, or if longer, for thirty (30) days after the date (a) of delivery to you of the repaired or replaced Software, or (b) Licensor advised you how to operate the Software so as to achieve substantially the same functionality described in the Documentation.

    Only if you inform Licensor of your problem with the Software during the applicable warranty period and provide evidence of the date you purchased a license to the Software will Licensor be obliged to honor this warranty. Licensor will use reasonable commercial efforts to repair, replace, advise or, for individual consumers, refund pursuant to the foregoing warranty within thirty (30) days of being so notified.

    If any modifications are made to the Software by you during the warranty period; if the media is subjected to accident, abuse, or improper use; or if you violate the terms of this Agreement, then this warranty shall immediately terminate. Moreover, this warranty shall not apply if the Software is used on or in conjunction with hardware or software other than the unmodified version of hardware and software with which the Software was designed to be used as described in the Documentation.

    THIS IS A LIMITED WARRANTY, AND IT IS THE ONLY WARRANTY MADE BY LICENSOR OR ITS SUPPLIERS. LICENSOR MAKES NO OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT OF THIRD PARTIES' RIGHTS. YOU MAY HAVE OTHER STATUTORY RIGHTS. HOWEVER, TO THE FULL EXTENT PERMITTED BY LAW, THE DURATION OF STATUTORILY REQUIRED WARRANTIES, IF ANY, SHALL BE LIMITED TO THE ABOVE LIMITED WARRANTY PERIOD. MOREOVER, IN NO EVENT WILL WARRANTIES PROVIDED BY LAW, IF ANY, APPLY UNLESS THEY ARE REQUIRED TO APPLY BY STATUTE NOTWITHSTANDING THEIR EXCLUSION BY CONTRACT. NO DEALER, AGENT, OR EMPLOYEE OF LICENSOR IS AUTHORIZED TO MAKE ANY MODIFICATIONS, EXTENSIONS, OR ADDITIONS TO THIS LIMITED WARRANTY.

    TERMS APPLICABLE TO ALL LICENSE GRANTS

    SCOPE OF LICENSE GRANT.

    You may:
  • Use the Software on any single computer; 
  • Use the Software on a network, provided that a licensed copy of the Software has been acquired for each machine permitted to access the Software through the network;
  • Copy the Software for archival purposes, provided any copy must contain all of the original Software's proprietary notices; or 
  • If you have purchased a Right to Copy license for multiple copies of the Software, make the number of copies of Software (but not the Documentation) stated on the packing slip or invoice, provided any copy must contain all of the original Software's proprietary notices. The number of copies on the invoice is the total number of copies that may be made. Additional copies of Documentation may be purchased from Licensor.

    You may not:
  • Permit other individuals to use the Software except under the terms listed above; 
  • Permit concurrent use of the Software;
  • Modify, translate, reverse engineer, decompile, disassemble (except and solely to the extent an applicable statute expressly and specifically prohibits such restrictions), or create derivative works based on the Software; 
  • Copy the Software other than as specified above; 
  • Rent, lease, grant a security interest in, or otherwise transfer rights to the Software; or
  • Remove any proprietary notices or labels on the Software.


    TITLE.

    Title, ownership rights, and intellectual property rights in the Software shall remain in CyberMatrix Corporation and/or its suppliers. The Software is protected by copyright and other intellectual property laws and by international treaties. Title and related rights in the content accessed through the Software is the property of the applicable content owner and is protected by applicable law. The license granted under this Agreement gives you no rights to such content.

    TERMINATION.

    This Agreement and the license granted hereunder will terminate automatically if you fail to comply with the limitations described herein. Upon termination, you must destroy all copies of the Software and Documentation.

    LIMITATION OF LIABILITY.

    UNDER NO CIRCUMSTANCES AND UNDER NO LEGAL THEORY, TORT, CONTRACT, OR OTHERWISE, SHALL LICENSOR OR ITS SUPPLIERS OR RESELLERS BE LIABLE TO YOU OR ANY OTHER PERSON FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY CHARACTER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF GOODWILL, WORK STOPPAGE, COMPUTER FAILURE OR MALFUNCTION, OR ANY AND ALL OTHER COMMERCIAL DAMAGES OR LOSSES. IN NO EVENT WILL LICENSOR BE LIABLE FOR ANY DAMAGES IN EXCESS OF THE AMOUNT LICENSOR RECEIVED FROM YOU FOR A LICENSE TO THE SOFTWARE, EVEN IF LICENSOR SHALL HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY THIRD PARTY. THIS LIMITATION OF LIABILITY SHALL NOT APPLY TO LIABILITY FOR DEATH OR PERSONAL INJURY RESULTING FROM LICENSOR'S NEGLIGENCE TO THE EXTENT APPLICABLE LAW PROHIBITS SUCH LIMITATION. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THIS EXCLUSION AND LIMITATION MAY NOT APPLY TO YOU.

    HIGH RISK ACTIVITIES.

    The Software is not fault-tolerant and is not designed, manufactured or intended for use or resale as on-line control equipment in hazardous environments requiring fail-safe performance, such as in the operation of nuclear facilities, aircraft navigation or communication systems, air traffic control, direct life support machines, or weapons systems, in which the failure of the Software could lead directly to death, personal injury, or severe physical or environmental damage ("High Risk Activities"). Accordingly, Licensor and its suppliers specifically disclaim any express or implied warranty of fitness for High Risk Activities.

    MISCELLANEOUS. 

    This Agreement represents the complete agreement concerning the license granted hereunder and may be amended only by a writing executed by both parties. THE ACCEPTANCE OF ANY PURCHASE ORDER PLACED BY YOU IS EXPRESSLY MADE CONDITIONAL ON YOUR ASSENT TO THE TERMS SET FORTH HEREIN, AND NOT THOSE IN YOUR PURCHASE ORDER. If any provision of this Agreement is held to be unenforceable, such provision shall be reformed only to the extent necessary to make it enforceable. This Agreement shall be governed by Alberta law, excluding conflict of law provisions (except to the extent applicable law, if any, provides otherwise). The application of the United Nations Convention of Contracts for the International Sale of Goods is expressly excluded.


    Other CyberMatrix software



    Pro Schedule
    Meeting Manager
    Project Clock
    Timesheets
    Employee Project Clock
    Class Scheduler
    Employee Scheduler
    In Out Scheduler
    Point Of Sale
    Clipboard Magic
    Reminder


    The latest [trial] edition of all programs can be obtained from http://www.cybermatrix.com


    Pro Schedule

    CyberMatrix Pro Schedule is an easy to use single or multi-user appointment scheduling calendar. Pro Schedule is ideal for doctors, dentists, nurses, health care workers, lawyers, veterinarians, driving instructors or any other professionals who are often scheduling appointments. Pro Schedule can be used in clinics, hospitals, beauty salons, office buildings, driving schools or anywhere else requiring personnel appointment scheduling. 

    There are four different editions of Pro Schedule: Pro Schedule Standard, Pro Schedule Client/Server, Pro Schedule Enterprise and Pro Schedule Web. Additional software allows Pro Schedule appointments to be synchronized with the PalmOS and Pocket PC calendar applications.

    Pro Schedule runs on Windows ME, XP, 2003 Server, Vista, 2008 Server and 7. System requirements: 64 MB RAM, 20 MB HD.

    For Pro Schedule Client/Server we recommend a dedicated XP, 2003, Vista, 2008 or Windows 7 server with 500 MB RAM and power backup to host the Pro Schedule server application.

    For Pro Schedule Web a dedicated Windows XP, 2003, Vista, 2008 or Windows 7 server is recommended. The clients require only a web browser.

    Pro Schedule Enterprise requires a database server such as Microsoft SQL server, MySQL or PostgreSQL.

    The Pro Schedule PocketPC synchronization utility requires a PocketPC device running Windows Mobile with .Net support or Windows CE.

    Pro Schedule Standard costs $100 for a single license, Client/Server is $200, Enterprise is $200 and Web is $100. Affordable multiple-user license packs are also available.



    Meeting Manager

    CyberMatrix Meeting Manager is an easy to use group calendar application for scheduling meeting rooms, reserving meeting rooms and scheduling resources.

    Use Meeting Manager to schedule conference rooms, schedule board meetings, reserve rooms, schedule resources, schedule A/V equipment, schedule classrooms, schedule church events, schedule rental cars, schedule driving instructors and even schedule tennis courts and squash courts. Meeting Manager can handle all your meeting scheduling needs.

    There are four different editions of Meeting Manager: Meeting Manager Standard, Meeting Manager Client/Server, Meeting Manager Enterprise and Meeting Manager Web. 

    CyberMatrix Meeting Manager runs on Windows ME, XP, 2003 Server, Vista, 2008 Server and 7. System requirements: 64 MB RAM, 20 MB HD.

    For Meeting Manager Client/Server we recommend a dedicated XP, 2003, Vista, 2008 or Windows 7 server with 500 MB RAM and power backup to host the Meeting Manager server application.

    For Meeting Manager Web a dedicated Windows XP, 2003, Vista, 2008 or Windows 7 server is recommended. The clients require only a web browser.

    Meeting Manager Enterprise requires a database server such as Microsoft SQL server, MySQL or PostgreSQL.

    CyberMatrix Meeting Manager Standard costs $100 for a single license, Client/Server is $200, Enterprise is $200 and Web is $100. Affordable multiple-user license packs are also available.


    Class Scheduler

    CyberMatrix Class Scheduler is an easy to use single or multi-user application for scheduling students classes. The software is ideal for schools and other educational institutions that need to quickly schedule classes.
    Class Scheduler runs on Windows ME, XP, 2003 Server, Vista, 2008 Server and 7. System requirements: 512 MB RAM, 20 MB hard disk space.
    Class Scheduler costs $100 (US) for a single license. Other license packages are available. 



    Project Clock

    Project Clock is a project time entry system. Project Clock is useful for consultants, lawyers, engineers, contractors, project managers or anyone else who must record time billed to different projects.

    Project Clock Pro can be accessed over a network and has custom reporting and timesheet entry features. Project Clock Client/Server can access data over an Internet connection. Project Clock Web can be accessed from any web browser. Project Clock Palm runs on hand held computers using PalmOS and can sync data with Project Clock for Windows. Project Clock CE runs on Pocket PC hand held computers using Windows CE and can sync data with Project Clock for Windows.

    Project Clock runs on Windows ME, XP, 2003 Server, Vista, 2008 Server and 7. System requirements: 64 MB RAM, 20 MB HD.

    For Project Clock Client/Server and Project Clock Web we recommend a dedicated XP, 2003, Vista, 2008 or Windows 7 server with 500 MB RAM and power backup to host the Project Clock server application.

    For Project Clock Web the clients require only a web browser.

    Project Clock Palm requires an Palm device running PalmOS v3.5 or higher.

    Project Clock CE requires an PocketPC device running Windows CE or Windows Mobile.

    Project Clock Standard and Web costs $35 for a single-user license, Project Clock Pro costs $55 for a single-user license, Project Clock Client/Server costs $75 for a single-user license. Project Clock Palm costs $20 for a single-user license or $10 for existing Project Clock customers. Network and site licenses are available. 



    Reminder

    CyberMatrix Reminder is a free software program that allows you to enter upcoming events that you need to be reminded of. When the event approached a reminder notice will pop up to remind you of the event.

    CyberMatrix Reminder is free and runs on Windows ME, XP, 2003 Server, Vista, 2008 Server and 7. System requirements: 32 MB RAM and 10 MB hard disk space.



    Timesheets

    CyberMatrix Timesheets is an easy to use Windows-based multi-user timesheet entry software application. Timesheets features simple, intuitive employee time entry by client, project and task. The custom reporting features allow existing reports to be changed and new reports to be added. CyberMatrix Timesheets is an ideal solution for those companies wishing to replace their old-fashioned paper-based timesheet entry. 

    CyberMatrix Timesheets was designed to provide an effortless transition for those accustomed to the traditional paper-based timesheet entry. The timesheet entry screen looks like a standard timesheet entry form. Unlike traditional timesheets though, managers can validate and edit their employees time immediately from their own computers without having to pore over scores of timesheet reports. 

    Timesheets has four different editions to accommodate the needs of various customer types. Timesheets comes in Standard, Client/Server, Enterprise and Web editions. The Standard, Client/Server and Enterprise editions have a simple intuitive graphical interface. While the Standard edition can be used with multiple users over a network, the Client/Server and Enterprise editions are better suited for large numbers of users. Only the Enterprise edition can be scaled up to handle massive user loads. The Client/Server, Enterprise and Web editions can be used with multiple users accessing employee time data over the company intranet or even the Internet.

    CyberMatrix Timesheets runs on Windows ME, XP, 2003 Server, Vista, 2008 Server and 7. System requirements: 256 MB RAM 20 MB HD

    For Timesheets Client/Server and Timesheets Web we recommend a dedicated XP, 2003, Vista, 2008 or Windows 7 server with 500 MB RAM and power backup to host the Timesheets server application.

    For Timesheets Web the clients require only a web browser.

    Timesheets Enterprise requires a database server such as Oracle, Microsoft SQL server, MySQL or PostgreSQL.

    CyberMatrix Timesheets Standard and Web costs $55 for a single license. CyberMatrix Timesheets Client/Server and Enterprise costs $75 for a single license. Network and site licenses are available. 


    Employee Project Clock

    Employee Project Clock is an employee time tracking system. This software package is useful for companies that must keep track of their employee's time.  

    Employee Project Clock can be used by multiple people over a network. Employee Project Clock Pro also contains a powerful custom reporting feature. With the custom reporting tool, those who need additional reports can easily build their own.

    Employee Project Clock is easy to use. Employees simply choose their name and optionally choose a project or job code. To start billing time punch in by pressing the In button. To stop billing, enter an optional comment and press the Out button to punch out. The time data is safely stored in the database for later reporting purposes.

    Employee Project Clock runs on Windows ME, XP, 2003 Server, Vista, 2008 Server and 7. System requirements: 512 MB RAM and 30 MB hard disk space.

    Employee Project Clock costs $75 for a single-user license. Network and site licenses are available. 



    Employee Scheduler

    Employee Scheduler is an easy to use single or multi-user software application for creating and managing employee schedules. Employee schedule administrators can save time by using Employee Scheduler to automatically generate optimal schedules for their employees. Employees can be assigned into categories, have their day/time availability and scheduling priority entered in order to affect the generated schedules. After automatic scheduling takes place, the manual scheduling features can be used to easily adjust the schedules graphically. The schedule exception features allow for managing holidays, leave and sick days. The time clock options allows the software to act as a time clock that records when employees arrive and leave for the day.

    Employee Scheduler sports an attractive intuitive display of your employee schedules. Use the schedule view to view by single employee, by all employees, by week and by employees in week. Filter by day, or employee. Employee Scheduler is multi-user ready, you can share schedule data over your network for all your employees. Exchange schedule data with other programs via the CSV import/export feature. Access data from other database applications using the separate ODBC driver. 

    CyberMatrix Employee Scheduler will run on Windows ME, XP, 2003 Server, Vista, 2008 Server and 7. System requirements: 512 MB RAM, 30 MB HD.

    Employee Scheduler  costs $100 for a single-user license. Network and site licenses are available. 



    In Out Scheduler

    CyberMatrix In Out Scheduler is a multi-user attendance tracking application that visually indicates which employees are out of the office and at what time and date they will return. It is an ideal solution for those companies wishing to replace their old-fashioned In/Out scheduling board. 

    In Out Scheduler was designed to provide an effortless transition for those accustomed to the traditional scheduling boards. To this effect, the software looks a lot like an actual scheduling board. Virtual pins are used to designate which employees are in, which are out and when they will return. Unlike the traditional scheduling boards, In Out Scheduler can be accessed by all employees from the comfort of their own computers.

    CyberMatrix In Out Scheduler runs on Windows ME, XP, 2003 Server, Vista, 2008 Server and 7. System requirements: 64 MB RAM 20 MB HD

    In Out Scheduler costs $64 for a single-user license. Network and site licenses are available. 



    Point Of Sale

    CyberMatrix Point of Sale is a software application for retail sales management. It is designed to run on an ordinary Windows PC with a receipt printer. A keyboard intercept bar code scanner and cash tray are optional.

    CyberMatrix Point of Sale can be used by businesses that sell goods, services or a combination of the two. For retail store chains, a server application can be setup to allow data sharing and synchronization between the different stores.

    CyberMatrix Point of Sale runs on Windows ME, XP, 2003 Server, Vista, 2008 Server and 7. System requirements: 512 MB RAM and 20 MB hard disk space. The server application requires at least 1 GB RAM.

    The CyberMatrix Point of Sale client costs $300 for a single-user license. Affordable multi-license packages are also available. 



    Clipboard Magic

    Clipboard Magic is a free Windows Clipboard extender. If you spend a lot of time cutting and pasting repetitive text Clipboard Magic can greatly improve your productivity.

    By default, any text copied to the Windows Clipboard is automatically stored in Clipboard Magic. The text can range from a single line to several pages. At the click of the mouse, any item is automatically copied back to the Windows Clipboard allowing you to paste the text in any Windows compatible document.

    The automatic clipboard archiving can be turned off. This feature is useful when manually editing the clipboard list. Another very handy feature of Clipboard Magic is that clipboard lists can be saved to external files for reloading later.

    Clipboard Magic is small, fast and unobtrusive. By default, the program runs from the Windows System tray allowing quick and easy access. Clipboard Magic can be configured to automatically start when Windows starts and to start minimized.

    Clipboard Magic is free and runs on Windows ME, XP, 2003 Server, Vista, 2008 Server and 7. System requirements: 256 MB RAM and 10 MB hard disk space.



    Questions for users new to computers and the Internet



    Q. What is Try Before You Buy or Trialware software?

    A. Trialware is software that you can try out or demo first. If you decide you like the software, you can then purchase it. When you purchase the program you will either be sent a separate fully functional program and/or you will be sent a registration key file or code with instructions on how to apply the key to your program. 


    Q. I already have program X installed but I downloaded a new version. Should I install to the same location as the older version?

    A. The proper way to upgrade to a new version is to backup any important Program X data files first, uninstall Program X and then install the new version of Program X in the same folder. However, many people simply reinstall right over the old version to save time. Make sure Program X is not running when you do this though.


    Q. How do I uninstall program X?

    A. Click the Start button to bring up the Start Menu. Then choose Settings and then Control Panel. Double click on the Add/Remove Programs icon. Select the program you wish to remove and then click the Add/Remove button. According to Windows development guidelines, no data files created by the user are to be automatically deleted during the uninstall. Therefore, there may be a few "crumbs" (files) left in the program directory. Therefore, if you uninstalled Program X, the folder C:\Program Files\Program X may contain a few data files. You will have to delete these manually.


    Q. I downloaded one of your programs called program.zip how can I run it?

    A. Files ending in .Zip are compressed files. To open these files in Windows usually you just have to double-click it and it will open as a folder. If you use an older version of Windows you will need an unzip program such as WinZip. You can find WinZip here: http://www.winzip.com. Once you have installed an unzip program like WinZip, when you double-click on a .zip file, you will see the contents of the zipped file. Then you can unzip the contents of the zipped file to a temporary file location such as C:\Temp.


    Q. OK I figured out how to unzip the file, but how do I install the program?

    A. To install the program double-click on the installer file usually called SETUP.EXE or INSTALL.EXE. This will start the installation process.


    Q. What is the "system tray"?

    A. The Windows system tray is the area to the right or the Windows task bar. Certain programs, including Project Clock and Clipboard Magic, will have small icons here.


    Questions about CyberMatrix Software



    Q. I have downloaded and installed your trial edition. Now I want to purchase. Will the purchased edition overwrite my data?

    A. No. Our business software was designed to leave existing data intact when upgrading the software. However, as a precaution you should always backup your data prior to upgrading. Any report files you have modified will be overwritten though. When you change a report you should save it with a new file name to prevent it being overwritten


    Q. I have downloaded and installed your trial edition. Now I want to purchase. After purchase do I just enter a key to unlock the trial edition? 
    A. No. After purchase you will have to install the full software. But you can install right over the trial edition and it will still use your old data. As a precaution always backup your data before upgrading.

    Q. I purchased Program X version 2.00. I notice now that version 2.10 is out. If I upgrade, will I lose the data I have been working with?
    A. No, the setup software leaves your existing data alone. Just install the new version in the same manner as you installed the old version and your old data will remain intact.


    Q. We really like your software but desperately need a feature added. Can you add it right now?

    A. All customer feature requests are put on a ToDo list but we can't guarantee with certainty when or if the feature will ever be added. If you need a new feature immediately, you can pay to have it added. We charge out at $75 US per hour. Contact us for a quote including as much detail as possible about how you want the software changed.


    Q. We really like your software but would like to talk to some of your customers. Can you refer us to some of your customers in our area?

    A. Due to privacy concerns we never give out customer information. You can look on the software's testimonial page for actual customer testimonials. We also have fully functional time-limited trial editions of our software you can try out to see how you like it before ordering.


    Q. I tried to create a new report but hen I select the frxDBDataset1, no fields appear. How can I access the fields?

    A. You need to add the report's SQL, save, close and then re-open to see the fields. You can choose Help | Getting Started With Custom Reports from the report screen to learn more about creating your own reports.


    Q. I tried to customize one of your reports. Now the report no longer works. How can I restore the original report?

    A. You can just delete the bad report and reinstall the software to restore the original.


    Q. Why do I see the error "There is no default printer selected" when I try to print?

    A. You probably have not set a default printer in the 'Control panel - Printers' window.


    Q. I purchased Program X version 1.00 several years ago. I got a new machine and tried to reinstall using the download directions I got when I purchased the software. However the link no longer works. What am I doing wrong?

    A. We don't maintain downloads for outdated versions on the web site. Existing customers can upgrade to the latest version at a 50% discount though.


    Q. What are your support fees?

    A. Support by email is free. Phone support during business hours is free. 24 hour paid emergency support is available for a $25 fee per incident. For outdated software, a yearly $100 contract option is available.


    Q. What is the time frame for a return email to help get an issue resolved if one arises? 

    A. It depends on the severity. Urgent issues get a response almost immediately during business hours. Non-urgent issues should get a response within two business days. 


    Q. I downloaded the trial edition of program X using  Internet Explorer but when I tried to run the software I received a message that the setup files were corrupt and to obtain another copy of the software. What am I doing wrong?

    A. This is most likely a bug in Internet Explorer. Try downloading the file instead of trying to run it. Save the file to a folder like My Documents not your desktop. We can always email you the file if need be. 


    Q. I tried to download program X but it said it was not a valid archive. What am I doing wrong?

    A. Nothing. Large Zip archives sometimes become corrupted during the download process. Try emptying your browser cache and try downloading again. If you still can't download, send an e-mail and a trial edition setup file can be e-mailed to you as an attachment. 


    Q. I tried your X program and like it. Do you have a version that does Z or runs on Y?

    A. All CyberMatrix software is listed at the main web site. If you don't see it, we don't carry it. If you have a feature request for a particular program feel free to send in an e-mail.


    Q. My program shows the wrong date format. How can I make the software use the system date format we use? 

    A. This is probably due to a bug in Windows. Try these steps:

    1) choose Start/Configuration/Regional settings
    2) on the first tab select a different country, e.g. Germany, and press [APPLY]
    3) set the country back to what it should be and press [OK]
    4) Now the software will behave again as expected. 


    Q. Is it possible to do a silent install of your software?

    A. Yes like this:

    Setup.exe /SP- /silent /noicons "/dir=c:\Program Files\My Program"

    Just change Setup.exe to the name of the setup file you want to install and My Program to the folder you want the software installed to. Note that in software with multiple install options, the first option will always be chosen with this technique. In this case you can use the /Type parameter like so:

    Setup.exe /SP- /silent /noicons "/dir=c:\Program Files\My Program" "/Type=Client Only" 


    Q. I downloaded Program X and now my anti-virus software says the file is infected with a virus. When are you going to address this?

    A. No CyberMatrix software has ever been verified to contain a virus. Most likely, you are seeing a false detection. If this happens send us an e-mail detailing the anti-virus software you use, the program claimed to contain a virus, it's version and where you obtained (downloaded) it.



    Questions about CyberMatrix Software Licensing


    Q. I notice you offer a 10 seat license for your software. What do you mean by a seat? 

    A1. A seat means one machine that is used to access the software. If you have 10 machines that will access the software (even if the software is installed on the server) you will need a 10 seat license.

    A2. For our Web software we basically use what is called concurrent licensing. For concurrent licensing you just have to determine the maximum number of people that will be using the software at one time. That is the number of licenses you need. 


    Q. Are your license fees annual fees? 

    A. Our license fees are one-time fess for the current version. When we release a major new version you have the option of upgrading at a 50% discount. 


    Q. We want to buy your software. We will have one person making changes to the data and eight people that will only be viewing the data. Do I need a single seat license or a 9 seat license? 

    A. Since 9 people will have access to the software you will need a 9 seat license. 


    Q. What is the difference between your trial edition and the full edition?

    A. The only difference between our time-limited software and the full editions is that the time-limited software stops working after a certain number of days.


    Q. What is a site license?

    A. A site license allows the unlimited use of the software on any number of machines in up to 10 different sites (or buildings/locations) of a company. 


    Q. I have already purchased version 1.1 of your program Z. If I download version 1.2 do I have to purchase the program again?

    A. No. CyberMatrix has a policy of providing all minor version changes free of charge to existing customers.


    Q. I purchased version 1.0 of program X four months ago. I notice you now have version 2.0 available. Do I have to pay the full price again.

    A. No. CyberMatrix has a policy of providing major version changes free of charge to existing customers if the program has been purchased within the last six months of the year that the new version was released. If you have purchased the program more than six months ago, the new version will be available for upgrade, usually at a 50% discount.


    Q. We had a hard drive crash. I re-installed the software. Now we are getting a message saying we have exceeded our licensing. How do I correct this?

    A. You need to import the license key as explained in the download instructions. The download instructions were emailed to you after your purchased or upgraded the software.


    Q. I just updated our software to a new minor version. Why does the software now say it is an evaluation copy? 

    A. You must install the full software not the trial software. The full software download link was emailed to you after you purchased or upgraded the software. 
     

    Q. We had a hard drive crash. I re-installed the software. Now we are getting a message saying we have exceeded our licensing. The registration key has been imported as explained in the registration instructions. How do I get rid of this message?

    A. Check the Users table for ghost users. Ghost users are those users who are listed as still using the program even they no longer are. If there are any ghost users, delete those records. 


    Database/Multi-user questions



    Q. I upgraded an old version of your software to a newer version. Why can I no longer see any of my old data?

    A1. If you upgraded from Employee Project Clock v6 or lower, Project Clock v8 or lower, Timesheets v3 or lower, Meeting Manager v7 or lower or Pro Schedule v6 or lower you must upgrade your data to the new format. Step by step instructions to upgrade your data are seen during installation right after the license agreement. After installation you can read these instructions by clicking the "Installation Instructions" shortcut on the program's start menu.

    A2. Possibly you installed the data into a different folder using the Data only install. You'll need to find out where the old data folder was an set the data folder option setting to this path. 
     

    Q. Why am I getting strange errors like this one below?

    ElevateDB Error #600 File manager error (Cannot delete the file C:\DOCUME~1\fullerm\LOCALS~1\Temp\CM1S29083572PC45.EDBTbl (OS Error: The process cannot access the file because it is being used by another process. )). 

    A. This is probably due to your anti-virus software interfering with our software's database files. Try configuring it to not scan the data folder of our software.


    Q. How can we share data amongst several people with the Standard edition?

    A. To share data with multiple users over a network you should install the data on a network shared folder then install the software on each computer. To do this run the setup program and select the Data only installation option. The Select Destination Location screen will appear. This will be where the program data will be placed. Complete the setup for the data. Then run the setup file from each of the client machines, choosing the Client only installation for each one. When asked for the data folder enter the folder where you installed the data earlier. 


    Q. I installed the Standard edition on only one machine. How can I setup another machine to use the same data? 

    A. You need to either share the current data folder so the other machines can access it or move the data folder to a shared location and then setup each machine to use that data. 


    Q. I want to share data amongst several people. Can I use the Standard edition or do I need to purchase the Client/Server edition?

    A. The Standard editions of our software (as well as Class Scheduler, Employee Project Clock, Employee Scheduler, In Out Scheduler and Project Clock Pro) all use a local database. A local database can share data with multiple users over a network. However, shared local databases are more likely to require database re-indexing especially in networks with unstable machines or inexperienced users. A general rule of thumb is not to use the local database edition with more than 10 simultaneous users. With 10 or more simultaneous users the Client/Server edition will perform better.


    Q1. When I Start Program X why does the following error message appear: <br><br>
    ElevateDB Error #601 The table Users is corrupt
    Q2. When I Start Program X why does the following error message comes up: 
    DBISAM Engine Error #9217 Error reading From Data File C:\Program Files\Cyber App\data\ATable.dat

    A. This is a corruption error. Several CyberMatrix programs use a local database to store their data. Corruption can happen in any local database when a system is shut down abnormally. You should never shut down or restart a Windows machine without doing a proper Windows shutdown first (i.e., choosing Shut Down from the Start menu.) Newer versions of our software will re-index (repair) tables automatically if all users close the software and a single person restarts it. To re-index the table manually, first close down all instances of the software except one. Then select the problem table in the Detail tab of the Data Manager screen and then choose File | Re-index table (or File | Repair table).
    Last Resort
    If after trying all these solutions you still have problems, you can zip up the data files and e-mail them to CyberMatrix.


    Q. When I try to start your software a Data Missing box appears and says that I need to attempt re-installation or enter new data folder location.  What does this mean and what do I need to do?

    A. The software cannot find the data. Possibly the drive it was on is no longer available. You should verify that the machine where the data is stored is functioning properly and that no changes have been made relating to the data folder, e.g. drive mapping changes.


    Q. When I try to re-index a table I get the error "Re-Index failed". How do I fix this?

    A. Get everyone off the system (shutdown their machines if necessary) and try re-indexing again. 


    Q. What is the purpose of the Users table?

    A. The Users table merely keeps a running log of which users are believed to be logged into the system. 


    Q. What is the maximum size of a single table?

    A. The maximum size of a table (.EDBTbl, .DAT), index file (.EDBIdx, .IDX), or BLOB file (.EDBBlb, .BLB) is 4 gigabytes. 


    Q. Performance seems very slow. How can we make it faster?

    A. Turn off anti-virus software, or configure it to NOT scan *.EDB* files on newer software and .DAT, .IDX, .BLB files on older software (or simply your entire database folder).


    Q. How can I import data from another program into your software?

    A. Export the data from the other program into CSV format. Then in the Data Manager screen of our software select View | Data Manager from the main menu. Select the table then choose File | Import CSV File. 


    Q. How can I export table data into Excel?

    A. Export the table into CSV format in the Data Manager screen: select View | Data Manager from the main menu. Select the table then choose File | Export to CSV. Load the saved file into Excel.


    Q. How can I use your file-server (local, standard) software with two different data folders on the same machine?
    A. You could install the software in two different folders on the same machine each having separate data. The trick is that the data files must reside in a folder called Data inside the program's folder. 

    Q. Which database engine is used in your software?

    A. We use Elevate DB and the DBISAM database engine for all our non-Enterprise Windows business applications. Meeting Manager, Pro Schedule, Project Clock, Employee Project Clock, Timesheets and Point of Sale now use the Elevate DB engine.


    Q. Can your database tables be accessed from Crystal Reports or other common database software?
    A1. For newer non-enterprise editions of our software (Class Scheduler v3+, CyberMatrix Office, Employee Project Clock v2.20+, Employee Scheduler, In Out Scheduler, Meeting Manager v4+, Phone Lister, Point Of Sale, Project Clock v5.10+, Pro Schedule v3+, Timesheets) we have an ODBC driver available. See:
    http://www.cybermatrix.com/odbc.html

    A2. For older versions of our software there is an ODBC driver available that others have used to access database tables from Crystal Reports. You can get it here:
    http://www.cybermatrix.com/download/odbc.zip
    We do not offer any support for this older driver.


    Q. Where can I learn how to use SQL?

    A. Try these links: SQLCourse2.com, w3schools SQL Tutorial


    Q. I have a single license for Program X. I logged in as someone else, and then I had a crash. Now when I try to start Program X again it says "The number of users have exceeded your license. Contact CyberMatrix to purchase additional licenses." What do I do to use the software again?

    A. Login as the other person, shut down Program X and then login as yourself.


    Q. I want to move Program X to a new machine but keep all my data. What is the best way to do this?

    A. You could over your program and data folder over to the new machine but then there would be no shortcuts in your start menu. The best way is to install the software on the new machine. Then on the old machine do a backup from Program X's Data Manager, copy that backup file to the new machine, and then restore the backup file on the new machine using Program X's Data Manager. 


    Q. I exported a table to CSV. Why is it when I try to import that same CSV file it says there is an "Invalid data value in import data."?

    A. When running the CSV import wizard, your time format must be exactly the same as what is in the CSV file. Most people leave in the .zzz part in the import format string when their CSV data does not have microseconds. The import is not always sophisticated enough to determine what date/time formats you are using. You have to tell it.  


    Q. We are using version 1 of your software. Is it possible to install the V2 trial of the software on the same machine so that both versions can be run side by side.

    A. Yes. For the Client/Server edition the V2 server would have to run on a different server machine but V1 and V2 of the client can be installed into different folders. However you would have to log in as another user for V2. For the Web edition you would just install V2 in another folder. For the Standard edition you would have to do a Data Only and Client only install of V2. The data would have to be installed in a folder called Data just off the program folder i.e.: C:\ProgramX\Data. The software would have to be installed in the C:\ProgramX folder. Then you should run V1 and make sure it is still using the old data folder. Alternatively you could just run V2 under a different user account i.e. log in as another user for V2.  


    Client/Server software questions



    Q. What does Client/Server mean?

    A. Client/server applications have a client and a server component. The client only talks to the server and only the server has direct access to the data. File server applications have no server component and they can directly access the data. 


    Q. What is the advantage of Client/Server over File/Server?

    A. Client/server applications will be faster on slow networks like wireless networks because only the data packets required are sent down the network. With File/Server every table in a query will be sent down the network. Client/Server application will be less susceptible to database corruption because there is no direct access to the data. Only the server machine directly writes to the data files. 


    Q. We are using the Client/Server edition of program X. Why will the clients not connect to the server? 

    A. There are only three possibilities for this problem. Either the server is not running, the IP address is entered incorrectly or something like a firewall is blocking access to the server. 

    Sometimes the server software will not be listening to the correct IP address. Click the following link to watch a Flash demo of how to change the server IP. Change server IP.


    Q. We are using the Client/Server edition of program X. Why are we getting a windows socket error (10065) on API connect on one of the client stations?

    A. This is probably a firewall issue. You need to open a port. All our newer server software runs by default on port 12010. All our older server software runs on port 9000.


    Q. We are very interested in the Client/Server edition of your software. However, we want the server application to run as a service. Is this possible? 

    A. Yes it is possible to run the database server as an NT service. There are several advantages of running the server as a service: you can ensure it restarts if the machine reboots unexpectedly for any reason; you can take actions if the service crashes; and you can run the service as a specified user fairly easily. To install the edbsrvr.exe database server as a service enter the following command at a command line prompt or from the Run Menu:

    edbsrvr.exe /install

    To install the database server so that it does not interact with the desktop at all, which is required in instances where the current user will be logged out of the system, then you should use the /nointeract flag along with the /install command-line switch:

    edbsrvr.exe /install /nointeract

    This will install the service as a non-interactive service and the database server will not display a user interface when it is started.
    To start the edbsrvr.exe database server as a service enter the following command at a command line prompt or from the Run Menu:

    net start edbsrvr.exe


    Q. I installed the server as a service and the service is running. When I try to run the server as a regular Windows application why do I see the error: "Only one usage of each socket address (protocol/network address/port) is normally permitted"?
     
    A. Only one application can listen exclusively on a port at one time. You can't therefore run two instances of the server application at one time.


    Q. We use the Client/Server edition of your software. We want to install the latest version on a new server. What is the best way to upgrade and still use our old data? 

    A. You can either copy over your entire old server folder over to the new server machine and then install the new server software into this folder or install the new server software on the new machine and then copy over the database files. The database files are those with the *.EDB* extensions for newer software and .Blb, .Dat and .Idx extensions for older software.


    Q. We are using version 1 of your software. Is it possible to install the V2 trial of the software on the same machine so that both versions can be run side by side.

    A. Yes. For the Client/Server edition the V2 server would have to run on a different server machine but V1 and V2 of the client can be installed into different folders. However you would have to log in as another user for V2. For the Web edition you would just install V2 in another folder. For the Standard edition (or Project Clock Pro) you would have to do a Data Only and Client only install of V2. The data would have to be installed in a folder called Data just off the program folder i.e.: C:\Program\Data. The software would have to be installed in the C:\Program\ folder. Then you should run V1 and make sure it is still using the old data folder. Alternatively you could just run V2 under a different user account i.e. log in as another user for V2. 


    Enterprise software questions


    Q. We're using your Enterprise software with Microsoft SQL Server. On some of the client machines when we try to connect why do we get a Ntwdblib.dll not found error?
     
    A. Each client needs special connectivity libraries installed. If these libraries are not installed the clients will not be able to connect to the database server. These libraries are available from the vendor of the database server you are planning to use. 

    For MS SQL Server 2005 and higher you should connect using ADO instead of MSSQL. The following video shows how to setup ADO to work our software: MS SQL ADO Setup.

    For older versions of Microsoft SQL Server you can just install the MS SQL client software or just copy the Ntwdblib.dll file to the Windows System folder (\winnt\system32 on XP).

     
    Q.  I'm using Microsoft SQL server with your Enterprise edition software. I'm having a problem and want to send you our data so you can try to reproduce it and fix it. How can I send you our data? 

    A. Unlike other large database servers, MS SQL Server does not have a function to backup data to a SQL INSERT script. You will need to use a third party utility to backup the data to a SQL script. Alternatively you could export each table to CSV format. Sending in a MS SQL Server backup file will not work.


    Q. I'm trying to use your Enterprise edition with MySQL version 5. When trying to connect I get the error: "SQL Error: Client does not accept authentication protocol requested by server. Consider upgrading MySQL client". Does your software not work with MySQL v5? 
    A. This software will run on MySQL v5. However, it connects as a v4 client. This means you will have to convert the connection password to the older style. You can do this with a query like the following:

    SET PASSWORD FOR 'root'@'localhost' = OLD_PASSWORD('magic');

    See also: http://dev.mysql.com/doc/refman/5.0/en/old-client.html
     

    Q.  What permissions should be given to the Database Server Account for the clients? 

    A. The user needs SELECT, INSERT, UPDATE and possibly CREATE_TMP_TABLE privileges.