CyberMatrix feels a strong sense of commitment to meeting the
requirements of its customers and potential customers.
Please feel free to contact CyberMatrix at any time regarding what you
did or didn't like about the product.* Is
anything missing, broken or can something be improved? The greatest
effort possible will be made to timely incorporate
customer suggestions into future versions of this product.
Customizations unique to your company's requirements can be performed for a negotiated fee. Contact CyberMatrix for details.
Technical support by e-mail is free of charge for all existing
and potential CyberMatrix customers*. Emergency phone support
is available for a $25 (US) per incident fee.
Please be sure you have searched the help and the CyberMatrix web site first before requesting support.
Please send any comments or suggested improvements to CyberMatrix firstname.lastname@example.org
* Please assign a single representative of your company to contact CyberMatrix regarding support issues. Feedback is welcomed from anyone but only the designated support representative will be guaranteed a response.