Pro Schedule Customer Testimonials

Pro Schedule is a professional appointment management program for scheduling appointments.

If you would like to submit any comments, suggestions or feedback pertaining to one of our products, please feel free to contact us.


I would like to say thanks again for all your assistance and pleased to say your software has worked flawlessly now for many...many years.

- Samuel R. Kirby
Network Administrator
2nd Dental Battalion
Naval Dental Center
Camp LeJeune, North Carolina


We've been searching for some time for a replacement for our aging scheduling software, and were thrilled to find CyberMatrix. It's powerful, and yet simple and intuitive to use, so first-time users won't be intimidated.

Not only have we been incredibly impressed with the software itself, but the customer service has been astounding. In all of my years working with hardware and software, I have never before experienced nearly instantaneous responses to e-mailed questions-- and from knowledgeable and helpful staff who have completely and fully addressed my questions and needs. Bravo! The entire computer field should be filled with people like those at CyberMatrix!

Only rarely these days does anyone have the pleasure of finding a company that not only shows genuine concern for its customers, but actually makes a product that does what it is claimed to do. CyberMatrix is nearly alone in producing a tremendous and wonderful product, and for raising the bar on customer service and technical support to an entirely new level.

-Dr. David A. Lustig
Koala Learning Centers


Just wanted to say how much Pro-Scheduler has revolutionised our service here at Coventry University, Great Britain. We purchased Pro-Scheduler a while ago and I can only say how it has transformed our service here. As receptionist for a large team I had messy paper diaries to contend with, which meant so many double booking of appointments and constant re-checking of diary entries. Now our team are able to check instantly what commitments are in the diary from the comfort of their own offices, without having to come down the reception area many times during the course of the day. It has made life SO much easier for me!!! We are so happy with the system that we are about to purchase additional seats for our licence for another team here at our University to use.

Additionally the customer support and prompt response we have received is exemplary. We can highly recommend the system to anyone who may wish to purchase it.

- Gaynor Evans
Student Services Receptionist
Coventry University
COVENTRY
Great Britain


I highly recommend this software. The Link Youth Health Service is a non government organisation working with young people aged 12 - 24 re health issues. We have 7 permanent staff as well as sessional workers. We had looked around for computer diary software, but none seemed to meet all of our needs until we came across Pro Sched.

With Pro Sched we can see what all workers are doing on any given day, we can all use the program at the same time and make changes - all seven workers have Prosched up and running all day - we couldn't live without it now.

It was also software that was in our price range.

Couldn't recommend this software any higher.

- Marianne Wyrsch
Office Manager
The Link Youth Health Service Inc


When our healthcare business started looking for scheduling software three years ago, we found a huge discrepancy in the features offered in the market and some of the programs were poorly written (in fact many of them still are) and cost thousands more. We consider ourselves fortunate to have found CyberMatrix Pro Sched online. We have been using Pro Sched (we started when it was version 3 still and now we run Pro Sched Client Server 6) for three years now and I cannot beleive how much the software has paid for itself many times over. We have 99.99% uptime and it is blazing fast. We run a 4-seat license of the Client Server edition and we have a Microsoft SBS2003 installation. When you click on the client, the data appears blazing fast from the server. Pro Sched is extremely stable (and I am a very picky critic usually), reliable, easy to use, requires no programming knowledge whatsoever. Of course, a basic understanding of tables in a database will help most folks get the most out of the phenomenal Data Manager built into the Pro Sched engine.

The rare times when I have needed help with the software, the email support has been phenomenal with a capital 'P'. Recently, we had a minor question about the Server install when we applied the version 6 update, and we heard from the support team during the Christmas holiday. What else can I say?

If you are in a business enviornment where scheduling is important like dentists, chirporactors, optical shops, any healthcare facility or a gym/fitness type of business, GET PROSCHED. I continue to demo various scheduling programs from all over the world and nothing has come close to ProSched's value or performance. If you read this review (which by the way was unsolicited), buy Pro Schedule and even if you get half the productivity that our business has realized from Pro Schedule the last three years, you will be in great shape.

- Ganesh Kripapuri
RealEar, Inc.
Carmel, CA


Thank you very much for your prompt response. Let me confess I have never received such a great support (not even from companies like Microsoft, Sage or Intuit, whose products I use).

Mario Roldan
Open Doors


I've been using Pro Schedule since 1998. It remains one of the best investments and business decisions I've made. It seems the few problems we've had are always the result of a user not following instructions.

-Rusty O'Leary, LCPC
Mountain States Chemical Depedency
Nampa, ID


I would first like to say that this is a GREAT product!!!!

I am very impressed by all of the functionality in this product, especially given the price.
[...]
We are using the product to schedule vehicles, it is so flexible, it works great even for this purpose.

-Lenny Caputo
Information Technology


I am a user of Pro Sched and have found it to perform well in a single practitioner medical clinic environment with 3 license seats on a Win XP network. I have been actually using the software for 3+ months now on a daily basis with only a few needs to call tech. support. They have been helpful and have always resolved my concerns promptly. My staff has learned to use it quickly and I can train a new person in the basics in 10-15 minutes.

I have no complaints or negative comments. This is very a very
cost-effective product that appears to be well supported.

-Stephen Shortridge, PA-C
Clinic Director/Owner
Rainbow Medical Clinic
Big Lake, AK


...we were searching for a calendar that we could use on all computers within our network where all staff members appear on the screen so that booking appointments can be done at any computer with ease. The ProShed Calendar does exactly this. We have been very pleased with the calendar, there are a few small things which we have had to use differently in order to meet our needs (as we are not a doctor's surgery but a counselling service), however this calendar has been fantastic. We have students working within our service on a regular basis, and all have been suprised at the calendar stating that it is so easy and useful and that they have not seen anything like it on their other placements. Even better, you can throw away the only diary and pencil!!!

-Christine Burgess
director
Whyalla Counselling Service Inc


We have been using Pro Sched client-server in my Family Practice office for the last four months and love it! Our staff learned to use it within minutes. Congratulations on your excellent product.

-Mark Lawlor, MD
Anderson Family Medicine


Excellent software - amazingly good value for a small company : we [tried out] the first version and have upgraded every time for three years, never once needing to consider the competition.

-Dr Colin Jones
Chief Executive
Peninsula Medical Limited
UK


I have to say - you are giving amazing customer support...especially considering I am not technically a customer yet. I am really impressed. Thank you!

-Ann Jensen


I am pleased to say that [Pro Schedule] is everything that we had hoped it would be.

The installation was seamless and worked the first time we fired it up. A little tweak here and there to personalize it, and everyone in the office was using it with no problems within a matter of a few sessions.

-Jeff Orkin
Orkin Electric Systems, inc.


Thank you very much!!! Everything works!! I appreciate your ability to quickly identify & fix problems! Keep up the great work!

Now if you could only help me fill up my schedule with new patients!

-Eric Nelson
Nelson Chiropractic Center


I have been using Pro-schedule for a couple of years or so and have found it to be one of the best investments I've made for my business.

-Rusty O'Leary
Mountain States Chemical Dependency and Counseling Services


Functionality of the Pro Schedule is fantastic, we have a number of people that are using it that aren't "tech savvy" and they have no issue what so ever...Pro Schedule is probably the easiest system to implement into your current environment. If you are looking for an appointment scheduling tool then I would have zero hesitation in recommending this product for that purpose. The sales staff returned emails promptly and were fantastic in answering my questions. Support staff couldn't be better, I've had a number of questions since installing the full version of PS and all my questions were answered within the day, and I live on the other side of the planet. If I had 3 thumbs, I’d give Pro Sched a 3 thumbs up! Top job.

- Christopher Russell, GLACO Systems Manager


Thank you very much. [The report is] perfect. Your technical support is the best I have ever had. Your responses are always fast, accurate and friendly. Have a nice weekend.

- Mario Roldan

Open Doors, Medellin Columbia


We have used Pro Sched for some time and do like it. It works very well with keeping track of 3 priests in a rectory.

- Fr. John, Holy Family Parish


We love your application - it is just what we have been looking for.

- Robyn Boecler


...I just want to let your support staff know that I really appreciate how quickly responses are given to e-mailed questions.

- Jeff Hussinger
Telecommunications Analyst
City of Milwaukee Health Department


Thank you so much your your help. You guys are terrific! Aloha,

-Dr. Tom Chlebecek
Makai Animal Clinic, Inc.
Kailua, HI


...my gratitude for your prompt, responsive support - you guys/gals have been great!

-Angela M. Grubert
Associate Director of Operations
Clark University Admissions Office
Worcester, MA


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Latest Testimonials

Mario Roldan, Open Doors

Thank you very much for your prompt response. Let me confess I have never received such a great support (not even from companies like microsoft, Sage or Intuit, whose products I use).

Mario Roldan

Your technical support is the best I have ever had. Your responses are always fast, accurate and friendly.

Christopher Russell, GLACO Systems Manager

ProSchedule is probably the easiest system to implement into your current environment. If you are looking for an appointment scheduling tool then I would have zero hesitation in recommending this product for that purpose...

Christopher Russell, GLACO Systems Manager

...The sales staff returned emails promptly and were fantastic in answering my questions. Support staff couldn't be better, I've had a number of questions since installing the full version of PS and all my questions were answered within the day, and I live on the other side of the planet. If I had 3 thumbs, I'd give Pro Schedule a 3 thumbs up! Top job.

Rusty O'Leary, Mountain States Chemical Depedency

I've been using ProSchedule since 1998. It remains one of the best investments and business decisions I've made. It seems the few problems we've had are always the result of a user not following instructions.