Frequently Asked Questions About Timesheets

CyberMatrix Timesheets is a multi-user application for entering employee timesheets that enables people to efficiently enter the time spent on different projects.

If you have a technical question that we have not answered here, please email us at and we will get back to you within 48 hours. Sales inquiries should be forwarded to .
 

F.A.Q. for Timesheets - Employee Timesheet Entry Software

Q. I upgraded from a previous version of Timesheets. Why is it not showing my old data?

A. Version 4 of Timesheets requires massive changes to the database. Probably you did not upgrade your data as detailed in the installation instructions. These instructions will be seen during installation. You can also read them by opening the file called readme.rtf or by selecting the "CyberMatrix Timesheets Installation Instructions" icon in the Timesheets program group.

Q. When I run Timesheets for the first time it asks for a password. What is the default password?

A. Press the F1 key at this screen. The help file will pop up explaining the security features to you.

Q. I have entered data in the timesheets, but the reports page always comes up blank. What is wrong?

A. You probably have not approved the time data. Only approved data can be seen on the reports.

Q. I have setup each employee with their own rate. Why then do all the reports show $0 for the total fields?

A. The main reports all use the project rate. You'd need to modify them to use the employee rate. Look in the Examples folder for a few reports that use the employee rate. We can also build specific reports for you if you tell us exactly what you need.

Q. How can I build my own reports?

A. From the Report screen choose Help | Getting Started with Custom Reporting. This will guide you through the basics of creating your own reports.

Q. How can I resize the timesheet columns?

A. The columns can be resized like any other grid control. In the grey title area of the grid position the mouse just after the column you want to resize. The mouse pointer will change to a resize pointer. Then just drag the column to the desired size.

Q. OK but how can I start off all users with the same timesheet column widths?

A. You could write a script to copy over a default configuration file (CMTimesheets.ini) to: C:\Documents and Settings\[UserName]\Application Data\CyberMatrix on install.

Q. When I make changes to the configuration and try to save them why do I get the error: "You are not in a division therefore any configuration changes will be saved to a general configuration file that no one will use."?

A. You have setup divisions where each division has separate configurations and separate administrators. However, the person you are logged in as does not belong to a division. Therefore the software is telling you it is useless to make configuration changes that will never be used. You need to login as the administrator of the division you want to change the configuration for.

Q. I have assigned all projects a division. Why do projects no longer show in the pull-down lists?

A. The division you belong to has no projects assigned to it. To see a project you must login as an employee that belongs to the division the project was assigned to.