A common support question we get at CyberMatrix is how to transfer an application’s data to a new machine. The answer depends on the software, which edition of software and how the software was installed.
In all our Enterprise edition software, the data will be stored in a large database server like MS SQL or MySQL. To move the data to another server you would use the replication features of that database server. Other options would be to export the database data to SQL or CSV and then import that data on the new server.
In all our older versions of Client/Server edition software, the data is stored in the same folder as the server software. To install on a new workstation you can just copy the server folder to the new station and then re-install to create the Start menu icons. Newer Client/Server editions (Timesheets) will have the data stored in a public documents folder. i.e. C:\Users\Public\Documents\CyberMatrix\Timesheets
In all our older Web edition software, the data folder is stored in the same folder as the server software. To install on a new workstation you can just copy the data folder to the new station and then re-install to create the Start menu icons. Newer Web editions (Timesheets) will have the data stored in a public documents folder.
File Server Editions
All of our other software stores the data folder by default in a public documents folder. Inside the public documents folder you’ll see the CyberMatrix folder. Inside the CyberMatrix folder will be a folder with the same name as the software you are using. That is the default data folder. e.g. C:\Users\Public\Documents\CyberMatrix\ProSchedule.
During install, a different data folder can be chosen as well. This method would be used for example in multi-user installs to store the data on a network shared folder. So, like the other editions, you can move the data folder to a new location and install the software. Even easier though is to do a backup and restore from inside the Data Manager. To do this, first run a backup in the Data Manager. This will create a time-stamped zip file. Then copy this backup file to the new machine. Next, install the software on the new machine. Then restore the backup file from within the Data Manager on the new machine to get your data.
You can find out more about our software products at cybermatrix.com.